倫敦霍克斯頓藝術酒店 (Art'Otel London Hoxton)

My stay at this hotel had both positive and negative aspects. Check-in and Check-out The check-in process was not as smooth as I have experienced at other hotels, and it set a less-than-ideal tone at the start. On the other hand, check-out was seamless and efficient, with the option to complete it online adding extra convenience. Room The room itself was modern and came with a lovely view, which I appreciated. However, the bedding was a disappointment. The bedsheets carried a musky, sour smell and did not feel fresh, which is below the standard expected of a quality hotel. Unfortunately, the towels had a similar odor, which detracted from the otherwise clean bathroom. On a positive note, the shower was excellent and the bathroom overall was spotless. Facilities The first-floor bar area was clean, spacious, and inviting. I had hoped to enjoy the 25th-floor bar as advertised, but it was unexpectedly closed around 6 pm when I inquired, which was a letdown. The gym looked very well-equipped with an impressive view, although I did not use it during my stay. Overall The hotel has potential with its modern design, great views, and solid facilities. However, housekeeping standards around linens and clarity about facility availability need improvement to match the expectations of guests staying at this level.

My main complaint was only booking for one night. A hotel with stunning views, 1000 amenities and amazing service. Upon arrival I was greeted with great service provided by the staff, who were all very helpful and friendly throughout the stay. On the ground floor you are greeted with amazing art work leading up to the escalators to reception, as well as a modernly designed lobby with plenty of seating and charging ports, and the restaurant/bar just on the left. The hotel was easy to navigate and had around 6 lifts which came very quickly and dropped us off to our 9th floor stop in around 30 seconds. Wow! We had booked the King’s Suite for our stay which ended up exceeding our expectations - Stunning views from the window which stretches all across the living room, a record player with records provided - perfect for music lovers such as ourselves. Ironing board, A Dyson air-wrap & hair dryer (for the girls) and very artsy decorations overall which match the atmosphere of Shoreditch/Hoxton area. A cocktail making station & coffee machine with coffee pods as-well. We had also received a “milk delivery” at our door with fresh milk which was so lovely. Spa access is included in the stay, a lovely heated pool which has stunning led lighted walls and calming frequency noises playing - to further play in to the relaxing atmosphere of the spa. Steam room and Sauna were also placed by the end of the spa which was nice. I loved it so much I woke up extra early the morning of check-out just to enjoy it one last time! And started my morning with a peaceful swim. However some people slowly started gathering around to do the same thing as well from around 9am, So I’d recommend the best time to be right after check-in (3-5pm) as it was completely empty and just refreshed. With all the pool towels reset and floor mopped clean. And a 24-hour gym which I would definitely recommend to go to at night for a late night session, as it was empty and had stunning views of the city. There was a good amount of equipment - at least one or two of each machine & it was quite spacious too so didn’t feel crowded at all. With gym towels & Water cups provided as-well. I do have a few very minor, nit-picky complaints, to mention. However I would like to say would not at all regard my overall positive experience of my stay and will to return : From the Cocktail making station - the shaker was completely sealed shut - although it’s an item that’s airtight sealed and needed pressure to open we had tried EVERYTHING - and with so much effort my partner had cut himself trying to open it , also no strainer was provided so we had quite seedy cocktails. Another minor issue was our milk frother machine was not cleaned and was still dirty from the previous user, a small and fixable issue but should be pointed out in case someone’s craving a nice cup of coffee and pours milk into a dirty frothier without their knowledge. And from the spa - the Sauna inhumanely hot - to a level that the stone floor was unable to step onto without slippers and wood seats unable to be sat on for longer than a second, whilst of course it’s a Sauna - the temperature was unbelievably high, at the max of the thermometer the wall. So was unusable for us. Overall, The hotel was the best place we could’ve chosen for our couples get away staycation. We had enjoyed ourselves too much we ran out of time to visit the art gallery & bar. Guess we just have to rebook again, with a longer stay of course.

設施：設施很新，房間很大，床也大，在倫敦來説已經很不錯了 衞生：沒有問題 環境：距離利物浦車站大概步行十多分鐘，距離地鐵站十分鐘 服務：早餐相對豐盛，西式早餐

設施：數字化房間設施很便利，可以很好的瞭解酒店的內容，電梯很私隱，一卡一刷一電梯 衞生：乾淨整潔 環境：位置位於肖迪奇中心，距離老街地鐵站步行十分鐘左右，附近還有55，243，205等公交，方便抵達大英博物館，國王十字，滑鐵盧車站等。 服務：服務人員精煉簡潔

衞生不怎麼樣，有好幾根毛髮 淋浴間地坪邊縫蠻臟的 毛巾都是舊的而且是臟的，不知服務員怎麼回事？這麼明顯的汙漬沒看到嗎？ 在入住期間有一天晚上已經十點多了就聽見隔壁房間很吵應該是在打掃房間，還有吸塵器撞門的聲音…真是受不了🤦

The room was clean and comfortable, and the overall service was good—staff were friendly and helpful throughout my visit. The hotel is in a great location, making it easy to get around and explore the city.

在倫敦，這酒店性價比太超值了，入住非常順利，樓下接待人員會告訴你上一層辦理入住，扶梯上樓，大家都挺熱情，酒店藝術感很強，裝修很新很漂亮，是附近最高的一棟樓，房間也很新很漂亮，窗景也很美麗，我們定的雙人床有兩張小床和一個梳化床，很適合親子旅行的朋友們入住。連住了五晚，表示非常好。

整體非常滿意，酒店很有特色，房間很乾凈，房間景色也很好，早餐是正常的英式早餐。唯一感覺不太舒服的就是酒店的香水味有點濃，個人對氣味比較敏感

房間很新，開業才一年，但房間沒有水味道，服務也很好。酒店似乎用了軟水系統，洗完頭感覺很順滑，酒店供應的瓶裝水也是定製的礦泉水，很有格調。交通方便，雖然不在市中心，但酒店附近地鐵、交通都很方便，特別是公交，55路可以直接到牛津街，205可以到KINGS CROSS火車站（可乘火車去劍橋等各城市），到哪兒都OK，乘坐公交車要搞清方向。回酒店的行程，要在oldstreet下一站下車，步行到酒店更近。總之，這家酒店性價比很高，可能是新開業的酒店還在推廣期，2000出頭的價格還是行政房在倫敦真心不貴。

Highlights: Very new and well decorated. Spacious room by London standard. Huge TV and windows, comfortable beddings, high quality slippers and bath robes. Convenient location, 5-7mins walk to Old Street underground station. Areas for improvement: 1. Toiletries. The bottles were a bit difficult to use, the body lotion couldn’t be pumped out when there were still 1/3 remained in a bottle. 2. The TV only supports screen sharing from certain apps, it doesn’t allow screen mirroring from iPhone. Overall it was a very pleasant stay for me at this hotel and I would recommend to anyone traveling to London.